GOLDEN SHIELD Security & Safety provides complete Maintenance and Support Services that help companies maximize their technology investments for optimal business value. GOLDEN SHIELD Security & Safety Maintenance and Support Services offer the following benefits:
- Quick remote and onsite response for minimal network interruption & repair time
- Expert diagnostic & issue resolution by certified technicians and engineers
effective service agreements for lower total cost of ownership
- Access to the most current features and capabilities
- Software Assurance to proactively ensure that network equipment and applications are always current,
- eliminating version and patch control issues.
- Remote Technical Assistance to get access to our skilled technical experts who are readily available to
- address any issues with network infrastructure and applications.
- Advanced Hardware Replacement for onsite support or depot repair to rapidly repair or replace hardware and related equipment.
- Onsite Services for easy access to certified professionals who quickly and efficiently address network issues for minimal network interruption and repair time.